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Can I download DreamaScript? Yes, but you will need high speed internet access and your userid and password given to you when you bought DreamaScript. Buy DreamaScript now My installation has failed on step 1... Eject the CD and re-insert. If the CD does not autostart then using windows explorer, open the CD and double click on setup.exe My installation has failed on step 2, 3, 4, 5, 6 or 7... Contact Dreamacrome, or try downloading installation files It is possible to quit the installation program, by right clicking on the "Auto Install".icon that can be located next to your windows clock on the bottom right of your screen. Then choose exit. You should then reboot your machine, and try the installation again. Back to top My installation has failed on step 8, 9, 10, 11, 12, 13, 14, 15 or 16... It is possible to quit the installation program, by right clicking on the "Auto Install" icon that can be located to the left of the clock, which is located on the bottom right corner of your screen. Then choose exit. You should then reboot your machine. Once you machine has rebooted, it is best to remove the IBM product that DreamaScript has been designed on. From the "Start" menu select "Control Panel", then select "Add/Remove Program". Remove the program "Lotus Notes". You may be asked if you want to remove files that may cause your machine not to work correctly, it is ok to remove these files, as DreamaScript is a self contained product and does not interfere with any of your operating system files. Once you have removed "Lotus Notes"; using Windows Explorer locate the directory where you installed DreamaScript. For example if you selected the "C" drive during installation, you will find a directory called "Dreamacrome" under your "C" drive. Delete the Dreamacrome directory. You are now ready to try and install DreamaScript once more by inserting the CD into your drive, or double clicking the setup.exe file. If installation continues to fail then contact Dreamacrome, or try downloading installation files. Back to top My installation has failed during registration... Ensure the following: 1. You are connected to the interent. 2. You have entered your username corrently. 3. Ensure you have entered you password correctly Attempt registration again If registration is still not completing, are you using a Proxy Server? If you are using a Proxy Server, then follow the Proxy Server instructions on your registration page. If registration continues to fail, try accessing the website www.dreamascript.com if you are unable to reach the webite, then the Dreamacrome servers are down, try again later. You can close DreamaScript from the main menu, under File. Restart DreamaScript from your Start menu, under Programs, under Dreamacrome Applications. It is possible to check if the registration files have been downloaded. Using "Windows Explorer" locate the "Dreamacrome" directory under the drive you installed DreamaScript. Enter the Dreamacrome folder, then the Notes folder, then the Data folder, then the Dreamacrome folder. If the files user.ini and dreamascript.cab are present then follow instructions from Step B onwards, otherwise follow instructions from Step A below. If you cannot see the file extensions (for example the .ini .cab .nsf that appear after the file name) then update your folder options to view file extensions. If you are unsure how to update the folder optons then click here Step A: Using your browser, enter the following address - http://213.120.117.48/dreamacrome/dreamascript/install/YOUR NAME/user.ini where YOUR NAME is your username - for instance Clint Eastwood. You will be required to enter your DreamaScript userid and password. Save the file in Z:\Dreamacrome\Note\Data\Dreamacrome\ where "Z" is the drive where you have installed DreamaScript. Using your browser, enter the following address - http://213.120.117.48/dreamacrome/dreamascript/install/YOUR NAME/dscript.cab where YOUR NAME is your username - for instance Clint Eastwood. You will be required to enter your DreamaScript userid and password. Save the file in Z:\Dreamacrome\Note\Data\Dreamacrome\ where "Z" is the drive where you have installed DreamaScript. Step B: Exit DreamaScript. You can exit DreamaScript from main menu, select File then Exit Using "Windows Explorer", locate the directory, Z:\Dreamacrome\Note\Data\Dreamacrome\ where "Z" is the drive where you have installed DreamaScript. Can you see the file extensions? If you cannot see the file extensions (for example the .ini .cab .nsf that appear after the file name) then update your folder options to view file extensions. If you are unsure how to update the folder optons then click here Right click the file dscript.nsf and select rename. Rename the file dscript.nsf2 Right click the file dscript.cab and select rename. Rename the file dscript.nsf Right click the file user.ini and select rename. Rename the file user.id We will now move the user.id file to the "data" directory. This can be done by right clicking the file user,ini and select cut. Click "Back" on your "Windows Explorer" window, you should now be in Z:\Dreamacrome\Note\Data\ where "Z" is the drive where you have installed DreamaScript From the main menu in "Windows Explorer" select Edit, then Paste. Select "Yes" to overwrite the file Step C: Restart DreamaScript from your Start menu, under Programs, under Dreamacrome Applications. Enter your password You will get a pop up box asking you to "Trust Signer". Click the "Trust Signer" button. Everytime this option appears, always select the "Trust Signer" option. From the main menu select "File", "Preferences" then "User Preferences. Click the "Security Options..." button located near the bottom of the "User Preferences" window Under the "When Signed By" title, select "Parmy Dreamacrome/dreamacrome" entry Under the "Allow" option, ensure all the check boxes are selected. Then click "Add" and type in "Peter Dreamacrome/dreamacrome" (without the speach marks), then click "OK" Under the "Allow" option, ensure all the check boxes are selected. Click OK Click OK from the User Preferences window. Exit and restart DreamaScript You have now succesfully installed DreamaScript, congratulations. If you are still having problems completing registration then contact Dreamacrome Back to top Synchronise With Raindance function, does not work Are you connected to the interent? Have you checked your proxy settings, if you use a proxy server? Try accessing the website www.dreamascript.com if you are unable to reach the webite, then the Dreamacrome servers are down, try again later. If you are still having problems completing synchronising then contact Dreamacrome Back to top Every time you synchronise, your screenplays are backed up onto the secure DreamaScript server. If, for any reason, you delete or lose a screenplay, you can simply download from your previous backup. Any data sent and stored in DreamaScript is encrypted for security. Back to top How do I get the latest upgrades? Simply synchronising will automatically download any software upgrade. A number of these are planned each year and details are posted on the website and message boards. Back to top |
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